This policy explains how Nuvel Software Ltd ("Nuvel", "we", "us"), trading as Nuvel, collects and uses personal data when you use our website at nuvel.one or make an enquiry with us. We are the data controller for that personal data.
Nuvel Software Ltd
Registered in England & Wales, company number 16905875
Registered office: 20 Wenlock Road, London, England, N1 7GU
Privacy enquiries:
When you submit our enquiry form, we collect the information you provide, which may include your name, email address, phone number (optional), the training you are interested in, your preferred format and any message you send us. Our hosting and spam-protection providers may also process limited technical data (such as your IP address) to deliver and secure the site.
Our lawful bases for this processing are your consent (when you choose to contact us) and our legitimate interests in responding to enquiries and running our business. Where processing relies on consent, you can withdraw it at any time.
We do not sell your personal data. We use trusted third-party providers to operate the site and handle enquiries, who process data on our behalf:
Some of these providers are based outside the UK/EEA (for example, in the United States). Where personal data is transferred internationally, it is protected by appropriate safeguards such as the providers' standard contractual clauses or equivalent mechanisms.
Our website does not set advertising or analytics cookies. Our spam-protection provider (hCaptcha) may set cookies that are necessary for it to function. If we introduce analytics or marketing cookies in future, we will update this policy and provide a cookie notice and controls as required.
We keep enquiry information only for as long as needed to respond to you and for our legitimate business and record-keeping purposes, after which it is deleted or anonymised. Our form provider retains submission copies for a limited period (typically 30 days on its free tier) before deletion.
Under UK data protection law you have the right to access, correct, delete or restrict the use of your personal data, to object to certain processing, to data portability, and to withdraw consent. To exercise any of these, contact .
If you are unhappy with how we handle your data, you can complain to the UK's Information Commissioner's Office (ICO) at ico.org.uk, though we would appreciate the chance to resolve it first.
We may update this policy from time to time. The "last reviewed" date above shows when it was last changed.